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Afola Group
Product 1 min read

Afola Travel publishes its official documentation

Booking, paying, managing tickets, cancelling: a bilingual documentation site now covers every step of the journey.

A woman looking at her phone

Afola Travel now has an official documentation site, in French and English. It brings together step-by-step guides for every stage of a traveller’s journey, from creating an account to departure day.

What you will find

  • searching for trips, filters and travel classes;
  • booking and seat selection;
  • paying with Afola Wallet or a relative’s wallet, and topping up with Mobile Money;
  • managing tickets, cancellation and refunds;
  • trip requests, account management, security and a complete FAQ.

Help available at any time

Every page of the app links to the matching article. Instant search helps you find an answer in seconds, and support remains reachable on WhatsApp for everything else.

Read the Afola Travel documentation

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